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Customer Service Specialist

2 months ago

South Riding, Virginia, United States Blue Horizon Solutions Full time
About Blue Horizon Solutions

We are a leading provider of connection and fastening technology solutions, with a rich history dating back to 1878. Our global team of 1,000 employees is dedicated to delivering innovative solutions for our customers' material flow and supply chain optimization needs.

Your Role

We are seeking a highly skilled Customer Service Representative to join our team at our location in Unterschleißheim, South Riding. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our industrial customers.

Key Responsibilities
  • Provide independent customer service and support
  • Review and respond to customer inquiries, including order processing and monitoring
  • Develop and prepare offers and delivery concepts
  • Conduct customer and sales conversations to drive business growth
  • Manage sales and quality-related customer documents
  • Coordinate with suppliers and customers to ensure seamless operations
Requirements
  • Commercial or technical education or a comparable qualification, as well as several years of relevant professional experience
  • Strong problem-solving skills and independent work style
  • Excellent communication and sales skills
  • Strong service orientation and attention to detail
  • Fluent German language skills