Customer Service Team Manager

7 days ago


Fredericksburg, Virginia, United States Burlington Full time
Customer Service Lead Role at Burlington

As a Customer Service Lead at Burlington, you will be responsible for:

Directing cashier coverage and customer flow at the front of lines to ensure efficient service.

Assisting the management team in communicating promotions and company updates to customers.

Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions to ensure accuracy and efficiency.

Supporting the training of new team members to ensure they have the skills and knowledge needed to provide excellent customer service.

This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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