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Store Operations Supervisor

2 months ago

Geneva, Illinois, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at HomeGoods. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer has a positive and memorable experience in our store.
  • Store Operations: Oversee the daily operations of the store, including managing inventory, maintaining a clean and organized store environment, and ensuring that all store policies and procedures are followed.
  • Team Leadership: Lead and motivate a team of sales associates, providing coaching, training, and development opportunities to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Sales Growth: Develop and implement strategies to drive sales growth, including analyzing sales data, identifying trends, and making recommendations for improvement.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure that the store is always fully stocked and that inventory levels are optimized.
  • Loss Prevention: Identify and implement strategies to prevent loss, including monitoring sales floor activity, investigating incidents, and making recommendations for improvement.
  • Communication: Communicate effectively with store management, sales associates, and other stakeholders to ensure that everyone is informed and aligned with store goals and objectives.
Requirements
  • Experience: 1 year of retail management experience, with a proven track record of success in driving sales growth and improving customer service.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team of sales associates.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with store management, sales associates, and other stakeholders.
  • Analytical Skills: Strong analytical skills, with the ability to analyze sales data, identify trends, and make recommendations for improvement.
  • Inventory Management Skills: Strong inventory management skills, with the ability to manage inventory levels, including ordering, receiving, and stocking merchandise.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.