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Solutions Architect

1 month ago

Diamond Bar, California, United States Zenlayer, Inc Full time
Job Overview

Zenlayer, Inc is seeking a highly skilled Solutions Engineer to drive the technology evaluation stage of the sales process. As a key technical advisor and product advocate, you will work closely with the sales team to deliver exceptional customer experiences.

Key Responsibilities:

  • Provide technical support and product demonstrations to customers.
  • Create pre-sale tools and documentation to streamline the sales process.
  • Consolidate customer needs and convey requirements to Product Management teams.
  • Lead deployments, implementations, and integrations with the after-sales delivery team.
  • Accompany the Sales team to visit customers and explore new business opportunities.
  • Respond to functional and technical elements of RFI's/RFP's.
  • Owning customer journey for creating a successful proof of concept (POC).
  • Train the sales team on Zenlayer products.
  • Provide periodic reports on Industry trends and market competition.

Requirements:

  • Bachelor's degree in Computer Science or Networking relevant major.
  • 4+ years of Pre-Sales or Consulting experience working with network and/or cloud security products in a customer-facing role.
  • Comprehensive understanding of networking technology, including LAN and WAN technologies, Switching and routing, Security (Firewalls and Filtering technologies), Cloud Hosting infrastructure architectures within data center, and SDWAN industries.
  • Strong communication skills to be a bridge between customers and engineering team.

Benefits:

  • Competitive compensation package.
  • Health, dental, and vision insurance.
  • Paid holidays, vacation, personal, and sick days.
  • 401(k) plan.
  • Wellness benefits.