Senior Salesforce Administrator

About the Role:

The Senior Salesforce Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools. This role will provide end-user support for all system users and requires both technical and business knowledge.

Key Responsibilities:

• Establish and maintain relationships with all functional areas, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
• Serve as the Salesforce Administrator technical lead on commercial projects, reviewing business requirements and translating them into functional requirements.
• Facilitate and support the Governance Process for Labcorp BLS.
• Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).
• Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization.
• Effective communication skills to help internally "sell" and "service" the user group, including training requirements and system benefits.

About You:

To be successful in this position, you must have:

• Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact.
• Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
• Demonstrated ability to plan, multi-task, and prioritize.
• Demonstrated teamwork, communication (written and verbal), and organizational skills.
• Ability to work to deadlines.
• Strong analytical skills.
• Positive attitude and sense of urgency.

Your Qualifications:

• Bachelor's degree required in a related field or equivalent work experience.
• 3 years' minimum experience working with Salesforce or equivalent application experience.
• Salesforce Administrator Certification.
• Salesforce Advanced Administrator Certification.
• Experience working with a B2B sales organization.
• Salesforce Platform App Builder Certification – Preferred.
• Salesforce Sales Cloud Consultant Certification – Preferred.
• Ideally experience in the life science industry.

What You Will Find at Labcorp:

• Work-Life Balance: At Labcorp, you can manage your work-life balance with our employee-friendly leave policy and enjoy dedicated time with your friends and family.
• Training & Development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career.

Why Labcorp:

• Labcorp is a global leader in natural sciences, committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
• We are a company that supports the pharmaceutical industry in developing more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
• We are the world's biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
• Our Early Phase Solutions have proved to shave off 30% time from lead candidate to Proof of Concept.
• We were the first to receive FDA approval to perform COVID-19 tests using an at-home collection kit.
• Labcorp has been named by Forbes as one of the World's Best Employers 2020.
• Join us and see why we are uniquely positioned to offer you not only a job, but a stable, long-term international career, and why more than 90% of the top 20 global pharmaceutical companies are repeat customers.

Labcorp is Proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.