Front Office Operations Manager
5 days ago
We are seeking a seasoned Front Office Operations Manager to lead our medical practice's front office operations. As the ideal candidate, you will oversee the front office staff, ensuring seamless day-to-day operations and exceptional patient care.
About Our Medical PracticeWe are a vibrant medical practice dedicated to delivering clinical expertise, innovative thinking, and comprehensive family care for over 30 years. We value kindness, service, and quality, and we strive to be an invaluable resource and trusted partner throughout our patients' lives.
The RoleAs the Front Office Operations Manager, you will be responsible for:
- Scheduling and supervising front office staff, ensuring smooth operations and efficient workflow;
- Maintaining accurate and up-to-date electronic health records, adhering to HIPAA regulations;
- Overseeing the creation of office procedures, implementing improvements as needed;
- Providing support with insurance authorizations and medical billing;
- Maintaining provider schedules and ensuring compliance with internal policies;
- Assisting with receptionist duties as needed.
To be successful in this role, you must have:
- A Bachelor's degree in healthcare administration, business administration, or a related field (Associate's degree with equivalent experience may be considered);
- A minimum of 3-5 years of prior experience in a medical office, preferably in a supervisory role, managing a team of over 5-10 front office staff; EMR (Electronic Medical Records) experience is essential;
- Familiarity with medical terminology, basic computer skills, and strong organizational abilities.
We are not just a workplace; we are a family. We value above-and-beyond service and the relationships we build with our families and coworkers. We are committed to continuous learning and growth, ensuring that our team members thrive both personally and professionally.
Estimated Salary Range$65,000 - $90,000 per year, based on location and experience.
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