Order Fulfillment Coordinator
4 days ago
About Our Company
CRH - Oldcastle Infrastructure is a leading provider of infrastructure solutions in North America. We offer a wide range of products and services to meet the needs of our customers, from construction materials to logistics and transportation.
About the Job
This is an excellent opportunity to join our team as a Customer Service Representative. In this role, you will be responsible for assisting our customers with their queries, processing orders, and ensuring timely delivery of our products.
Responsibilities
- Process customer orders and resolve any issues that may arise
- Provide excellent customer service via phone, email, or chat
- Enter orders into our system for billing and delivery
- Prepare quotes and coordinate mailings of literature and samples
- Coordinate delivery schedules with our dispatch team
Requirements
- High school diploma or equivalent required; Bachelor's degree preferred
- 1-2 years of customer service experience in a similar industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- $55,000 - $70,000 per year (based on experience)
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
- Opportunities for career advancement and professional growth
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