Sales Floor Team Member
3 weeks ago
As a Customer Service Associate at Sam's Club, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. You will be part of a team that is dedicated to providing exceptional customer service and creating a positive shopping experience for our members. With competitive pay, performance-based bonus awards, and opportunities for advancement, we offer a rewarding career path for those who are passionate about delivering outstanding customer service.
Responsibilities
- Member Service: Provide assistance to members with purchasing decisions, locate merchandise, resolve member issues and concerns, promote company products and services, and process member purchases.
- Facility Maintenance: Maintain safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to facility management.
- Compliance: Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Requirements
- High school diploma or equivalent required.
- 1-2 years of retail experience preferred.
- Excellent communication and problem-solving skills.
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