Front End Customer Service Representative

7 days ago


Cudahy, Wisconsin, United States Sam's Club Full time
About the Role

The Front End Customer Service Representative is a vital position at Sam's Club, requiring strong communication and interpersonal skills. As a sales floor cash handler, you will work closely with members, answering questions, resolving issues, and ensuring a smooth checkout process. This role demands multitasking, attention to detail, and a commitment to delivering exceptional customer service.

This opportunity is ideal for individuals who enjoy working in a dynamic environment, prioritizing member satisfaction, and are proficient in operating front-end equipment. You will have the chance to develop your skills, learn new technologies, and advance your career within our organization.

Key Responsibilities:
  • Operate front-end equipment, including cash registers and self-checkout systems
  • Assist members with purchasing decisions, locate merchandise, and resolve issues
  • Process member purchases, assist with transactions, and maintain a clean area
  • Communicate effectively with members, responding to their needs and concerns
Benefits:
  • Competitive hourly wage range: $17.00 to $24.00
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, and more

At Sam's Club, we believe in investing in our associates' growth and well-being. We offer a supportive work environment, ongoing training, and a comprehensive benefits package. If you're a customer-focused individual who thrives in a fast-paced setting, we invite you to explore this opportunity.



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