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Property Operations Manager

2 months ago

Santa Rosa California, United States The John Stewart Company Full time

Job Summary:

The John Stewart Company is seeking a highly skilled Property Operations Manager to oversee the day-to-day operations of our properties. As a key member of our team, you will be responsible for ensuring the smooth operation of our buildings, maintaining compliance with regulatory agencies, and providing exceptional service to our residents.

Key Responsibilities:

  • Ensure consistent application of property rules and regulations, lease documents, and report all violations.
  • Process, complete, and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines.
  • Conduct recruiting, hiring, and termination processes, as well as training and evaluation of all staff.
  • Responsible for program compliance, including HUD, TCAC, Home Program, RHCP, CAL HFA, AHP, etc.
  • Obtain appropriate documentation, complete certifications, and collect deposits and rents in accordance with program policies and procedures.
  • Ensure site staff responds to all resident requests or complaints in a timely, efficient, and courteous manner.
  • Complete work orders and turnover of vacant units in a timely manner.

Requirements:

  • Basic mathematical skills with proficiency in reading, writing, and speaking English.
  • Able to work in a fast-paced environment with the ability to prioritize assignments to meet deadlines.
  • Minimum of 2 years of experience in management, training, and evaluation with Tax Credit properties.
  • Knowledge of Microsoft Word, Excel, and Outlook are essential. Boston Post software knowledge is a plus.
  • Not a live-on-site position.

Benefits:

  • Medical, dental, and vision care; preventative medical care paid at 100%.
  • Vacation leave of up to ten days per year in the first year.
  • Up to 72 hours of sick time per year.
  • Flexible Spending Accounts for Health Care and Dependent Care.
  • Company-paid Life AD&D Long Term Disability.
  • Free, confidential counseling through our Employee Assistance Program.
  • Commuter benefit program.
  • Discounts for AT&T and ClassPass.
  • $50 annual Wellness Reimbursement.
  • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Equal Opportunity Employer:

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.

California Consumer Privacy Act:

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a "notice at collection" to applicants for employment who reside in California.