Service Advisor

4 days ago


Avon, Indiana, United States Champion Chevrolet of Avon Full time
Job Description

As a Service Advisor at Champion Chevrolet of Avon, you will play a critical role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to oversee the flow of our Drive Lane, ensuring that customers receive prompt, courteous, and effective service.

Key Responsibilities:

  • Take ownership of the customer's experience by carrying out additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.

Requirements:

  • Organized and friendly personality.
  • Demonstrated ability to manage others.
  • Time management skills.
  • Fantastic communication skills with your customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willing to submit to a pre-employment background check & drug screen.

About Us:

Champion Chevrolet of Avon is a family-owned and operated business with customer service as our number one priority. We are committed to providing an exceptional experience for our customers and employees alike. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.

Why Work with Us:

  • Awarded Dealer of the Year for 2017, 2018, 2022.
  • Awarded Dealer Customer Satisfaction Winners.
  • Support community organizations - Avon Education Foundation and Avon Junior Athletic Association.
  • Culture of promoting from within the organization.
  • Automotive News 40 under 40 winners are part of our group.
  • Stable leadership - Manager Tenure average is 16 years.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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