Financial Service Specialist
3 weeks ago
We are seeking a skilled Financial Service Specialist to join our team at Community Choice Financial Family of Brands.
About the JobThis role offers a competitive salary of $40,000 - $60,000 per year and is based in our state-of-the-art facilities. As a Financial Service Specialist, you will play a vital part in providing exceptional customer experiences by offering personalized financial solutions that cater to their needs.
Responsibilities- Forge meaningful connections with customers to drive repeat business.
- Skillfully review, validate, and process customer transactions with accuracy.
- Maximize customer success by offering tailored financial services that fit their lifestyle.
- Enter and maintain accurate customer information into our Point-of-Sale (POS) system.
- Build new business by completing inbound and outbound call campaigns daily.
- Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
- Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Professional demeanor with customers and peers.
- Meticulous attention to detail and ability to accurately enter data.
- Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems.
- Must be at least 18 years of age.
- Background check required (subject to applicable law).
We offer a comprehensive benefits package, including:
- A comprehensive new hire training program.
- Access to a robust learning management system, full of e-learning modules and training programs.
- Performance-based career advancement opportunities.
- Educational Reimbursement Program (up to $5,000 per 12-month period).
- Multiple coverage choices for medical insurance.
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
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