Financial Service Specialist

3 weeks ago


Beaumont, Texas, United States Community Choice Financial Family of Brands Full time

We are seeking a skilled Financial Service Specialist to join our team at Community Choice Financial Family of Brands.

About the Job

This role offers a competitive salary of $40,000 - $60,000 per year and is based in our state-of-the-art facilities. As a Financial Service Specialist, you will play a vital part in providing exceptional customer experiences by offering personalized financial solutions that cater to their needs.

Responsibilities
  • Forge meaningful connections with customers to drive repeat business.
  • Skillfully review, validate, and process customer transactions with accuracy.
  • Maximize customer success by offering tailored financial services that fit their lifestyle.
  • Enter and maintain accurate customer information into our Point-of-Sale (POS) system.
  • Build new business by completing inbound and outbound call campaigns daily.
  • Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
  • Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
  • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Qualifications
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Professional demeanor with customers and peers.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age.
  • Background check required (subject to applicable law).
Benefits

We offer a comprehensive benefits package, including:

  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs.
  • Performance-based career advancement opportunities.
  • Educational Reimbursement Program (up to $5,000 per 12-month period).
  • Multiple coverage choices for medical insurance.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.


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