Commercial Kitchen Equipment Specialist

6 days ago

Greenville, South Carolina, United States TEMCO, Inc. Full time
Overview

Tech24, a subsidiary of TEMCO Inc., is a leading provider of commercial kitchen equipment repair services. With headquarters in Greenville, SC, and local branches across the nation, we cater to restaurants, quick-service restaurants (QSRs), convenience stores, retailers, coffee shops, and concession operations.

Job Summary

We are seeking an experienced Commercial Kitchen Equipment Specialist to join our team. As an essential member of our crew, you will be responsible for troubleshooting, maintaining, and repairing various commercial kitchen equipment at customer sites. The ideal candidate must possess strong technical and problem-solving skills, excellent customer service abilities, and a self-sufficient work ethic.

Key Responsibilities:
  • Troubleshoot and repair commercial kitchen equipment to ensure optimal performance and efficiency.
  • Inspect equipment and related components for safe operation and identify potential hazards.
  • Communicate effectively with customers and branch staff regarding repair statuses, schedule adherence, and any delays or issues.
  • Complete service tickets in accordance with company procedures and protocols.
  • Manage truck stock to ensure necessary parts are readily available and minimize downtime.
  • Maintain service vehicles, tools, and uniforms to meet Tech24 standards and promote a professional image.
  • Serve as a positive role model for less-experienced technicians and promote company values.
  • Adhere to all company policies and procedures, particularly those related to safety and compliance.
Qualifications and Requirements:
  • A valid driver's license with an acceptable driving record.
  • 3-5 years of relevant experience in commercial kitchen equipment repair, preferably in a similar role.
  • Excellent customer service skills and ability to communicate effectively with diverse stakeholders.
  • Dependable, with the ability to work independently and manage multiple tasks and priorities.
  • Proficient in standard computer applications, including [insert software or systems used].
  • Ownership of industry-standard hand tools and willingness to invest in additional training and certifications.
  • Willingness to travel extensively within the region and adapt to changing schedules and priorities.
  • Availability to work nights, weekends, and holidays as part of an on-call rotation (frequency varies).
  • Mechanically inclined with a desire to learn new techniques and approaches.
Estimated Salary:

$55,000 - $65,000 per year, depending on experience and qualifications.

Benefits:
  • On-demand training and full troubleshooting support from experienced technicians.
  • Company-sponsored and manufacturer training to enhance skills and knowledge.
  • Company uniforms, phone, vehicle, and gas card for convenient access to resources.
  • Medical, vision, and dental insurance, along with short-term disability plans.
  • Company-paid long-term disability and life insurance for added security.
  • Paid time off and holidays for relaxation and rejuvenation.
  • 401(k) retirement savings plan with company match and immediate vesting.
Why Join Our Team?

At Tech24, we value our employees and provide opportunities for growth, development, and recognition. We strive to create a positive work environment that fosters collaboration, innovation, and excellence. If you are passionate about delivering exceptional service, resolving complex problems, and making a difference in people's lives, we encourage you to apply for this exciting opportunity.

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