Shift Lead Position

2 days ago


Knoxville, Tennessee, United States Tacala Companies Full time
About the Role

We are seeking a skilled Shift Lead to join our team at Tacala Companies. As a Shift Lead, you will play a critical role in ensuring the success of our Taco Bell restaurant by supporting the Restaurant Leader and driving great work shifts.

Key Responsibilities
  • Support the Restaurant Leader in achieving Taco Bell standards and ensuring a positive customer experience.
  • Take ownership of solving problems and becoming part of the solution, seeking help when needed and guiding others.
  • Ensure team members complete tasks as assigned and serve safe, quality food with a Here to Serve attitude.
  • Help create an environment that Team Members want to work and our customers to visit.
Essential Skills
  • Solving customer complaints and winning them over again.
  • Providing positive, constructive feedback to team members.
  • Being open, honest, and transparent with the Restaurant Leadership Team.
  • Following safety & security, cash management, inventory, and labor policies and procedures.
What We Offer

As a Shift Lead at Tacala Companies, you will have the opportunity to work in a fast-paced and dynamic environment, develop your leadership skills, and be part of a team that is passionate about delivering exceptional customer service.

This is a full-time position, with employees typically averaging 30+ hours a week. However, hours may vary depending on the operational needs of the business.



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