Operations Team Lead

1 month ago


Rolling Meadows, Illinois, United States Gallagher Full time
Role Overview

We are seeking an experienced Operations Team Lead to join our Claims team at Gallagher. This is a unique opportunity to lead a dynamic team of professionals and contribute to the success of our organization.

About Us

Gallagher is a global leader in insurance, risk management, and consulting services. We empower businesses, communities, and individuals to thrive through our innovative solutions and exceptional service.

Job Description

This role will be responsible for leading a team of 8-15 individuals who provide clerical/administrative support for claims handling. The ideal candidate will have a proven track record of supervisory experience in a claims or administrative environment.

Key Responsibilities
  • Lead and manage a team of professionals to achieve outstanding results
  • Participate in the hiring process for subordinate staff, ensuring the selection of qualified candidates
  • Manage job performance of assigned staff, using approved corporate policies to address behavior and/or performance issues
  • Analyze data and develop reports as assigned to provide information on important measurements
Requirements
  • High school diploma or GED equivalent and a minimum of 4 years of relevant work experience
  • Proven experience in a supervisory role within insurance, claims or administrative support environment
  • Strong leadership skills with team management expertise
  • Proficiency in Microsoft Office Suite and other relevant software
  • Ability to adapt change quickly and bring newer or innovative ideas for improvements
Benefits

Gallagher offers a competitive salary, excellent benefits package, and opportunities for professional growth and development. Some of the key benefits include:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include digital mental health services, flexible work hours, training programs, and more.

Estimated Salary Range

The estimated annual salary for this role is between $65,000 - $90,000, depending on qualifications and location.


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