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Customer Solutions Manager

2 months ago

Windsor, California, United States Westinghouse Nuclear Full time
About the Role

We are seeking a highly skilled and experienced Customer Solutions Manager to join our team at Westinghouse Nuclear. As a key member of our organization, you will be responsible for leading business unit and engineering teams in identifying, developing, and tendering products and services that provide our utility customers with solutions to complex technical problems.

Key Responsibilities
  • Drive Business Growth: Generate demand and drive profitable growth within the Safety Systems & Setpoints product line.
  • Develop Strategic Relationships: Initiate and grow business relationships with utility customer engineers and management to understand evolving needs and position Westinghouse as a consultative/influential partner in the marketplace.
  • Lead Cross-Functional Teams: Collaborate with Global I&C Product Strategy & Growth team to evaluate customer needs and industry trends, identify areas for revenue growth, monitor competitor moves; working to close both technical and commercial gaps to position Westinghouse as #1 in the marketplace.
  • Communicate Effectively: Communicate effectively and confidently with Westinghouse leadership; capable of conveying both complex technical and financial information both informally and in presentation format.
  • Manage Projects: Interface with Project Management teams to stay apprised of project status and deliver accurate opportunity forecasting for financial results (PROMOT), resource demand (RDT), and hardware/manufacturing demand.
Requirements
  • Education: Bachelor's degree or equivalent in Engineering, Project Management, Business or related field required.
  • Experience: 10+ years of related experience in positions with increasing levels of complexity and accountability.
  • Skills: Strong understanding of financials; specifically the relationship between sales, margin, and orders entered and the levers available to positively impact each.
  • Travel: Ability to travel to customer sites and industry meetings (~10% travel).
About Westinghouse Nuclear

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

  • Safety and Quality
  • Integrity and Trust
  • Customer Focus and Innovation
  • Speed and Passion to Win
  • Teamwork and Accountability

We offer competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S., the following are representative of what we offer:

  • Competitive Salary
  • Comprehensive Health, Wellness and Income Protection Benefits
  • 401(k) Savings Plan with Company Match
  • Paid Vacations and Holidays
  • Opportunities for Flexible Work Arrangements
  • Educational Reimbursement Program
  • Employee Referral Program