Assistant General Manager OEM

1 week ago


Saint Clairsville, Ohio, United States Residence Wheeling Full time
Job Summary

As the Assistant General Manager OEM at Residence Wheeling, you will play a crucial role in ensuring guest satisfaction and the efficient operation of the hotel. You will supervise operating departments in the absence of the General Manager and/or the Manager on Duty, and assist the General Manager in achieving hotel profitability through revenue generation, cost control, and guest satisfaction.

Responsibilities
  • Leadership and Supervision: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments in the absence of the General Manager.
  • Revenue Generation: Assist the General Manager in revenue generation programs, participate in sales efforts, and meet on-site contacts for evening functions.
  • Employee Development: Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs.
  • Guest Satisfaction: Create an environment where employees make empowered decisions to ensure guest satisfaction, and follow up on all empowerment successes and opportunities.
  • Financial Management: Assist the General Manager with the creation of financial reports as required by the Corporate Office.
  • Hotel Operations: Ensure the efficient operation of the hotel, maintain procedures for handling the hotel safe, and initiate a monthly safe audit.
Requirements
  • Qualifications: At least 5 years of progressive experience in a Rooms or F&B department, or a 4-year college degree and at least 2 to 3 years of experience in a Rooms or F&B department.
  • Previous Supervisory Experience: Previous supervisory experience required.
  • Technical Skills: Proficient in Windows Operating Systems.
Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.



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