IT Network Support Professional

6 days ago


Dothan, Alabama, United States Entech Full time
Job Overview

Entech, a leading IT solutions provider, offers an exciting opportunity for a highly skilled Network Systems Administrator. As part of our team, you will be responsible for delivering comprehensive IT support services to small and medium-scale businesses in the southeast region.

Key Responsibilities:
  • Perform proactive and reactive network support services through on-site visits
  • Utilize cutting-edge tools to support a diverse range of clients
  • Independently resolve escalated tickets in a timely and efficient manner
  • Contribute to IT projects, focusing on server/network configuration, maintenance, and issue resolutions
Required Skills and Qualifications:
  • Proven knowledge and experience with MS Server environments
  • Familiarity with VMWARE platforms
  • Demonstrated mastery of desktop support and ability to share knowledge with colleagues
  • Excellent customer service skills and phone etiquette
  • A passion for technology and innovative IT solutions
  • Mult-year professional work history in the IT field
  • Possession of A+, Net+, Server+ certifications (preferred)
  • Security+, Project+, VMWARE, Microsoft Certification(s) (preferred)
  • College degree preferred
Benefits and Requirements:
  • Competitive salary: $80,000 - $110,000 per annum (dependent on location and experience)
  • Comprehensive benefits package, including health, vision, dental, and life insurance
  • 401(k) plan with company match
  • Professional development reimbursement
  • Paid holidays and time off, paternal leave
  • Remote work options available after 90 days


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