Administrative Support Specialist

4 days ago


Dothan, Alabama, United States HighFive Healthcare Full time

Company Overview:

At HighFive Healthcare, we prioritize delivering exceptional patient care in a supportive and collaborative environment.

We are dedicated to fostering a culture of transparency, effective communication, and professionalism among our team members.

About the Role:

This Administrative Support Specialist position is a critical component of our front desk operations, where you will play a key role in ensuring seamless interactions between patients, staff, and insurance providers.

Key Responsibilities:

  • Greet patients warmly and assist with paperwork at check-in.
  • Respond promptly to phone calls and schedule procedures for clinical visits.
  • Enter accurate patient information into practice management software.
  • Verify insurance coverage for new and existing patients.
  • Maintain up-to-date patient chart notes and documentation.
  • Ensure the front lobby is tidy and secure at the end of each day.
  • Perform other administrative tasks as needed to support the team.

Requirements:

  • A minimum of 1 year of experience in a dental or medical setting, preferably in oral surgery.
  • 1+ year of customer service experience, demonstrating excellent verbal and written communication skills.
  • Familiarity with computer applications and the ability to stay organized in a fast-paced environment.
  • High school diploma or equivalent required.

Compensation and Benefits:

The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience. As an employee of HighFive Healthcare, you can enjoy a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, long-term disability, paid time off, and a 401(k) plan with company match.

About Us:

HighFive Healthcare is committed to providing top-notch patient care while fostering a positive work environment that encourages growth, teamwork, and excellence.



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