IT Support Specialist
4 weeks ago
About the Role:
Lifespace Communities is seeking a skilled IT Administrator to join our team. As a key member of our IT department, you will serve as the primary liaison between IT and our communities, ensuring seamless technology support and coordination.
Key Responsibilities:
- Act as the primary point of contact for IT-related issues and concerns in the communities
- Coordinate with key vendors and IT engineering to diagnose and troubleshoot complex technical issues
- Assist in root cause analysis for outages and communicate with affected team members and residents
- Manage vendor relationships for essential technology in the communities
- Build a growing understanding of the technical infrastructure at all communities, including core applications, network connectivity, and Wi-Fi capabilities
- Assist with local project efforts associated with community technical improvement and contribute to enterprise-wide IT initiatives
Requirements:
- Bachelor's degree in Computer Engineering, Computer Science, or related discipline preferred, or commensurate experience in lieu of degree
- Three to five years' experience in a similar role
- Professional certifications preferred (e.g., mid-level Microsoft, CompTIA, or similar)
About Lifespace Communities:
Lifespace Communities is a non-profit retirement community provider with over 40 years of experience. We are committed to creating communities where people are empowered to live their aspirations. As a team member, you will have the opportunity to grow your career, make a difference, and be part of a meaningful mission.
Equal Opportunity Employer
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