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LCM Reporting Specialist

1 month ago

Salisbury, North Carolina, United States Ahold Delhaize Full time

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The Hardware Life Cycle Management (LCM) Analyst supports the objective of the Life Cycle Management team, with the primary goal of gathering and analyzing asset data, determining End of Life, End of Support and Technical debt. Partners with IT Asset Management team, in the analysis and validation of LCM/CMBD data to determine LCM Roadmap. Works closely with Infrastructure and Solutions Delivery teams quarterly to review LCM investment recommendations.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA; Carlisle, PA; Scarborough, ME; Hyattsville, MD; and Mauldin, SC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities:

  • Implement Hardware Life Cycle Management program
  • Analyze and research asset data
  • Identify EOL, Technical Debt and investment priorities
  • Develop Technical Debt Roadmap
  • Identify benefits and risks
  • Prioritize investment allocation
  • Build business relationships with IT teams to encourage data distribution
  • Socialize Life Cycle Management program/strategy to IT Business leadership
  • Ensure that the functions are performed in accordance to established policies and procedures
  • Provide regular reporting to leadership
  • Identify, resolve, and escalate issues as needed

Qualifications:

  • 5+ years of experience working in large, enterprise organizations
  • Experience in Agile methodology
  • Strong Organizational and Leadership skills
  • Relationship skills to build partnerships and foster collaboration
  • Data analysis skills, ability to process and collate large amounts of information
  • Ability to arrange the data and display it in an easy-to-read format
  • Problem resolution skills/Solution oriented mindset
  • Ability to multi-task and determine priorities
  • Strong time management skills
  • Strategic thinking
  • Analytical mindset, statistics experience
  • Communications skills with ability to engage Executive Leadership
  • Develop presentations/briefings and deliver to executive leadership

Preferred Qualifications:

  • IT experience in Retail environment
  • Technical Undergraduate degree
  • Experience working with technology such as IT hardware, software, operating systems, databases, applications
  • Familiarity with CMDBs
  • Service Now tool experience preferred
  • Excellent technical skills
  • Strategic Focus
  • Analytical Thinking
  • Strong skills with MS Office Suite (Excel, Powerpoint)

Ahold Delhaize USA provides services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Ahold Delhaize