Clinical Laboratory Assistant II, Nights

1 week ago


Towson, United States University of Maryland Medical System Full time

Job Summary

The University of Maryland Medical System is seeking a Clinical Laboratory Assistant II, Nights to join our team. As a Clinical Laboratory Assistant II, Nights, you will assist medical laboratory scientists by performing routine laboratory support duties and approved testing in various specialized laboratories throughout the UMMS, following departmental procedures and regulations stipulated by the Clinical Laboratory Improvement Act.

Key Responsibilities

  • Receive and accession patient samples into the Laboratory Information System, ensuring accurate and timely entry of codes and information, and maintaining accurate patient identification and information for billing purposes.
  • Process and deliver specimens to specific laboratories as required, saving or preserving specimens as needed in refrigerators, freezers, incubators, dry ice, or other storage as appropriate.
  • Identify and resolve specimen integrity issues, such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and document all information for quality assurance purposes.
  • Process add-on testing according to departmental procedures.
  • Perform waived to moderate complexity testing as approved by the supervisor in accordance with departmental guidelines.
  • Answer telephones and respond to customer inquiries and requests in a professional and courteous manner.
  • Resolve customer complaints/issues and follow through with appropriate documentation.
  • Communicate test results, test descriptions, etc., and assure a high level of customer satisfaction by communicating and responding to a variety of internal and external customers.
  • Review and act on test pending lists.
  • Troubleshoot and solve instrument problems with some assistance from medical laboratory scientists.

Qualifications

  • High school diploma or equivalent (GED) required.
  • Additional credit hours in biology and/or chemistry at an accredited institution are preferred.
  • Minimum of two year's work experience as a Clinical Laboratory Assistant I (CLAI) or equivalent experience in a clinical or hospital setting required.

Additional Information

All information will be kept confidential according to EEO guidelines.



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