Phone Support Specialist

9 hours ago


Pooler, Georgia, United States Blue Skies Admin Services Full time
Job Summary

This role is responsible for providing exceptional customer experiences through prompt responses to inquiries, issue resolution, and scheduling appointments. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for delivering results.

Key Responsibilities
  1. Deliver outstanding customer service via phone, email, or live chat.
  2. Schedule appointments and coordinate job assignments efficiently.
  3. Assist customers with product information, pricing, and order placement.
  4. Identify upselling and cross-selling opportunities.
  5. Collaborate with internal teams to ensure smooth operations.
Requirements
  • Previous experience in customer service, sales, scheduling, or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and adaptability.
  • Exceptional organizational skills and attention to detail.


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