Workforce Development Program Manager

2 weeks ago

Oxnard, California, United States Eckerd Youth Alternatives Full time
About the Role

We are seeking a highly skilled and motivated Workforce Development Program Manager to join our team at Eckerd Youth Alternatives. As a key member of our workforce development team, you will be responsible for supporting and monitoring the delivery of high-quality programs, in accordance with contract specifications, by supervising all Workforce Development Specialists.

Key Responsibilities
  • Supervise all Workforce Development contracted activities and services at assigned sites to ensure model integrity and contractual compliance.
  • Interview, hire, train, and directly supervise staff at assigned programs.
  • Conduct performance evaluations for assigned staff, as well as other evaluation tools for measuring outcome performance.
  • Maintain program/department entry into data systems through accurate and timely input of referrals, client and/or staff demographics, billing, attendance, event, and assessment data.
  • Facilitate and coordinate/attend activities in the community relating to employment services.
  • Connect with employers and community organizations on a frequent basis to market and enrich the program and the success of participants.
  • Ensure regular contact with employers to monitor employment satisfaction and to suggest refinement of requirements to better prepare participants and meet employer hiring needs.
  • Work with clients to develop assigned subsidized placements, accurately complete Worksite Agreements, and review policies and processes with participants and employers.
  • Develop and/or strengthen relationships with local employers, colleges, military, and social service agencies leading to fulfillment of contractual objectives.
  • Monitor and manage the entry of data collected on client and employer activity in internal and/or state systems.
  • Maintain accurate participant records by performing filing and general clerical functions.
  • Track and report placement activities and work with staff to identify job placement concerns based on these reports.
  • Assist in proposing solutions to better serve both client and employer.
  • Program marketing, minimum one event per quarter (Specialized Recruitments, job fair).
  • Understanding of Labor Market Information, Demand Occupations, and trends in employment.
  • Ability to travel as needed to perform duties of the job.
Requirements
  • Bachelor's Degree in Business Administration, Social Work, Human Services or related field required.
  • May substitute an Associate Degree with four years of experience.
  • May substitute 10 years of related experience if no degree.
  • 3+ years of relevant work experience hiring, training, and managing staff.
  • Experience working with the targeted population preferred.
  • Ability to assume responsibility without direct supervision; to exercise initiative, judgment, decision-making, and flexibility.
  • Excellent interpersonal communication, detail-oriented, analytical approach, verbal and written communication, adaptability.
  • Able to maintain confidentiality, commitment to professional standards and personal development.
  • Strong organizing and planning skills.
  • Able to maintain confidentiality, commitment to professional standards and personal development.
  • Strong organizing and planning skills.
  • Knowledgeable in the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position.
  • Able to interface and maintain effective relationships at all levels in the organization.
  • Able to make decisions on procedural and technical levels.
  • Capable of functioning in a stressful environment.
  • Ability to work effectively with a diverse group of participants, staff, and community, with sensitivity to the cultural and socioeconomic needs of the service population.
  • Must successfully pass a background screening process, including, but not limited to, state, local, and funder criminal background check requirements.
  • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
  • Eckerd Connects adheres to California law CA A.B. 2188 regarding employer drug screening, for California residents.
  • Must have appropriate and valid state driver's license, be able to meet requirements for Eckerd's Auto Insurance, and be able to drive for business purposes.
About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers.

Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements.

We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Auxiliary aids and services are available upon request to individuals with disabilities. Relay Services Dial 711.

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