Senior Commercial Mortgage Loans Manager
1 month ago
SS&C Technologies is a leading provider of investment and financial services and software for the financial services and healthcare industries. As an Associate Director, Commercial Mortgage Loans, you will play a key role in supporting the company's growth and success.
Key Responsibilities- Support the Primary Loan Servicing function as an outsourcing service for existing and new Commercial RE/Construction/Bridge loan clients.
- Ensure daily, weekly, and monthly functions are processed promptly, reviewed for accuracy for all loan life cycle events.
- Verify general ledger entries, loan cash transactions, interest accrual, and income are reconciled, and make sure scheduled servicing reports and month-end trial balances are delivered timely and accurately to clients.
- Hire, manage, and lead staff, lead the improvement of the efficiency and effectiveness of the Primary Loan outsourcing service.
- Manage the relationship with one or multiple clients, including maintaining KPIs, operational calls, and project management of client-specific initiatives.
- Develop and implement consistent policies and procedures for clients, including business analysis, new requirements, workflow, and operational review.
- Identify inefficiencies in the current production process and implement operational efficiencies.
- Assist in the onboarding of new clients and act as an escalation point for all clients.
- Bachelor's degree in Accounting or a similar field.
- 10+ years' experience of Primary Loan Servicing in the Commercial loan administration services industry; strongly prefer experience with a short-term credit fund, bank, or private RE fund.
- 5+ years' experience of supervisory role in daily loan operation and client relations.
- Ability and solid understanding of best practice on functions of loan administration and loan accounting under US GAAP.
- Experience using loan administration and accounting software.
- Experience preparing and reviewing Loan trial balance, age/delinquency report, escrow analysis, loan funding memo, payoff statement, loan statement, cash reconciliation, month-end reporting such as PnL and Holdings.
- Strong verbal and written communication skills.
- Strong analytical skills and ability to remain highly organized in a deadline-driven environment.
- Effective leader with the ability to promote collaboration within a team.
- Flexible work arrangements, including a hybrid work model and business casual dress code.
- 401k matching program and professional development reimbursement.
- Flexible personal/vacation time off, sick leave, and paid holidays.
- Medical, dental, vision, employee assistance program, and parental leave.
- Committed to welcoming, celebrating, and thriving on diversity.
- Hands-on, team-customized training, including SS&C University.
- Discounts on fitness clubs, travel, and more.
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