Life and Health Insurance Service Specialist

2 weeks ago


Abilene, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

We are seeking a highly skilled Licensed Life and Health Customer Service Representative to join our team at Independent Insurance Agents of Texas (IIAT). As a key member of our Life & Health department, you will be responsible for providing exceptional support to our managers and assisting in daily activities. The ideal candidate will have an active Texas Department of Insurance Group 1 license and excellent communication and computer skills.

Key Responsibilities:
  • Provide support to our managers and assist in daily Life & Health department activities
  • Interact with new and existing customers to address their insurance needs
  • Interface with insurance companies on claims and premium payments
  • Plan and execute open enrollment meetings
  • Develop and distribute email correspondence, memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Maintain a filing system and contact lists
Requirements:
  • Active Texas Department of Insurance Life and Health Group 1 License (Preferred)
  • Sales experience in life and health insurance
  • Knowledge of the Affordable Care Act
  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, such as printers and fax machines
  • Proficiency in MS Office, particularly MS Excel and MS PowerPoint
  • Excellent time management skills and ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
Benefits:
  • 401(k) plan
  • Health insurance
  • Long Term Disability
  • Long Term Care
  • Life insurance
  • Paid time off
  • Competitive pay based on experience
  • Professional development opportunities
  • Job stability in a growing industry

As a member of our team, you will have the opportunity to work with a trusted choice independent insurance agency, offering personalized policies and exceptional customer service. If you are looking for a career that offers flexibility, job stability, and strong compensation, we encourage you to apply.



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