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Host/Hostess - Boone's Restaurant and Bar

2 months ago

Atlanta, Georgia, United States Bobby Jones Links Full time

Job Summary

Bobby Jones Links is seeking a skilled and friendly Host/Hostess to join our team at Boone's Restaurant and Bar. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.

Key Responsibilities

  • Greet guests with a friendly and professional demeanor, ensuring a positive first impression.
  • Seat guests and inform them of their server, ensuring a smooth and efficient dining experience.
  • Answer phone calls and take reservations in a polite and professional manner.
  • Suggest daily specials to guests as they arrive, enhancing their dining experience.
  • Be knowledgeable of table numbers, section numbers, and proper table rotation, ensuring seamless service.
  • Inspect the dining room prior to opening to ensure cleanliness, proper setup, and presentation.
  • Organize the Host/Hostess station, maintaining a clean and organized workspace.
  • Familiarize yourself with menus and wine lists, ensuring accurate information for guests.
  • Manage the guest reservation book and system, ensuring accurate and up-to-date information.
  • Assist servers as needed, providing support and ensuring exceptional service.
  • Assist with table cleaning and resetting as needed, maintaining a clean and welcoming environment.

Requirements

  • Evaluate customer satisfaction and responsiveness, ensuring a positive experience.
  • Be ready and flexible to assist where needed, adapting to changing situations.
  • Be punctual and accommodating, ensuring a smooth and efficient service.
  • Exhibit strong multi-tasking skills, handling multiple responsibilities with ease.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

  • Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
  • Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:

  • Be exposed to outside weather conditions.
  • Be in a frequently loud work environment.