Customer Experience Representative

3 days ago


Pleasanton, Texas, United States Liliana Hernandez - State Farm Agent Full time

As a Customer Experience Representative with Liliana Hernandez - State Farm Agent, you will play a crucial role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this position.

Job Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate client records and update information as needed.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Strong communication and problem-solving skills are essential for success in this role.
  • Experience in customer service is preferred, but not required.
  • Ability to handle high-pressure situations calmly and professionally.
Benefits:
  • We offer a competitive salary of $45,000 per year, plus bonus opportunities based on performance.
  • Flexible scheduling to accommodate your needs.
  • Opportunities for advancement and professional growth within our agency.
  • Paid time off and training programs to support your development.


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