Public Engagement Specialist

3 weeks ago


Pittsburgh, Pennsylvania, United States MATTRESS FACTORY Full time
About the Team:
We are a dynamic and inclusive team at MATTRESS FACTORY, dedicated to providing an exceptional visitor experience. Our team members are passionate about contemporary art and committed to delivering top-notch customer service.

The Role:
We are seeking a Public Engagement Specialist to join our team. As a key member of our staff, you will be responsible for welcoming visitors to the museum, assisting with ticket sales, memberships, and merchandise, and ensuring that the Front Desk, Lobby, Galleries, and MF Shop are presentable to guests.

Responsibilities:
Providing exceptional customer service and facilitating a deeper understanding of our exhibitions.
Assisting with ticket sales, memberships, and merchandise.
Ensuring the Front Desk, Lobby, Galleries, and MF Shop are presentable to guests.
Engaging with visitors to answer questions and provide additional information about the museum's rotating collection and permanent works.
Monitoring galleries and museum annex buildings, making note of any necessary exhibition maintenance.
Closing gallery spaces.

Requirements:
A minimum of 1-3 years of experience working in a museum or cultural setting.
Excellent verbal and interpersonal communication skills.
A professional and personable demeanor.
Consistent availability and dedication to punctuality.
A collaborative attitude and a love of teamwork.


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