Wireless Solutions Specialist
7 days ago
The Wireless Customer Success Representative is a vital role within Godsell & Davis, where you will be responsible for delivering exceptional customer experiences. As a representative, you will engage directly with customers to provide product and service information, answer inquiries, and assist in the sign-up process.
To excel in this position, you must possess excellent communication skills, a solution-oriented mindset, and the ability to build rapport with diverse individuals. The main objective is to combine your previous experience in customer service with your energetic personality to deliver an outstanding customer experience.
We are committed to challenging the status quo of customer experience and delivering solutions-focused, personal, and uplifting interactions. This approach extends to our team's personal development and advancement opportunities, where we aim to uplift each member to pursue their goals and achieve growth and success.
Responsibilities:- Provide relevant product and service information to customers
- Consult with customers to understand their needs and provide tailored recommendations
- Develop relationships with new customers
- Answer and address questions and concerns efficiently
- Overcome objections respectfully and professionally
- Ensure complete satisfaction throughout the experience
- Collect feedback to improve the customer experience
We offer a competitive salary of $60,000 per annum, commensurate with experience. Additionally, you will have opportunities for professional growth and development through daily meetings and training sessions.
Requirements:- 1-3 years of sales, customer service, or client relations experience
- Solution-oriented mindset with objection-handling skills
- Excellent presentation, negotiation, and verbal communication abilities
- Independent and self-motivated, with teamwork capabilities
- Prioritization and organization skills
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