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Client Services Representative I

2 months ago

Concord, New Hampshire, United States State of New Hampshire Full time

CLIENT SERVICES REPRESENTATIVE I
(

JOB ID:
42147)

Location:
US:NH:CONCORD

Occupation Category:
Business and

Financial Operations Occupations Employment Type:
FULL-TIME

Position Overview:
The State of New Hampshire is seeking a dedicated individual for the role of Client Services Representative I within the Insurance Department. This full-time position plays a vital role in ensuring effective communication and support for consumers regarding insurance-related inquiries.

Key Responsibilities:
1. Provide exceptional customer service to clients by addressing inquiries and resolving issues.
2. Assist in the processing of consumer complaints and facilitate the resolution process.
3. Collaborate with various departments to ensure accurate information dissemination.
4. Maintain detailed records of consumer interactions and follow up as necessary.

Compensation:
The salary for this position is competitive, with a pay range of $34.14 per hour. A Trainee Status is available at a starting rate of $24.34 per hour, with the expectation of meeting minimum qualifications within one year of hire.

About the Organization:
The Insurance Department is committed to protecting consumers and ensuring a fair marketplace. Join our team to contribute to the well-being of New Hampshire residents through quality service and support.