Customer Experience Representative

2 days ago


Des Moines, Iowa, United States Enterprise Holdings Full time
Job Title: Customer Experience Representative

At Enterprise Holdings, we are committed to providing exceptional customer service and creating a positive experience for our customers. As a Customer Experience Representative, you will play a key role in delivering this experience by providing friendly, efficient, and professional service to our customers.

Responsibilities:
  • Meet and greet customers in a professional and friendly manner
  • Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
  • Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management and miscellaneous calls as assigned
  • Assist in assessing the condition of rental vehicles upon return
  • Notify management of any known customer problems
  • Notify management of any known vehicle problems and required vehicle maintenance
  • Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and any company-sponsored classroom training
Qualifications:
  • Must be at least 18 years old
  • Must be interested in a position in customer service and sales
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol-related conviction on driving record within the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to work the schedules listed above


  • Des Moines, Iowa, United States Enterprise Mobility Inc Full time

    OverviewAt Enterprise Mobility Inc, we're committed to providing exceptional customer experiences and opportunities for growth. As a Customer Experience Representative, you'll play a key role in delivering top-notch service to our customers, ensuring their needs are met and exceeded.ResponsibilitiesProvide friendly and efficient customer service,...


  • Des Moines, Iowa, United States Long Lines Broadband Full time

    Long Lines Broadband is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences related to our video, high-speed internet, and telephone services for residential and commercial...


  • West Des Moines, Iowa, United States Idaho Farm Bureau Insurance Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Idaho Farm Bureau Insurance. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through training, support, and representation of our brand.Key ResponsibilitiesProvide training and support to agency...


  • West Des Moines, Iowa, United States Idaho Farm Bureau Insurance Full time

    Job SummaryThe Customer Experience Specialist plays a vital role in delivering exceptional customer service by providing training and support to agency staff, ensuring representation of the Farm Bureau brand, and assisting the Customer Experience team in projects and initiatives.Key ResponsibilitiesAnswer incoming calls from insured customers and agent...


  • Des Moines, Iowa, United States Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our dental insurance contact center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via inbound and outbound phone...


  • Des Moines, Iowa, United States Mister Car Wash Full time

    {"Job Title": "Guest Services Specialist", "Job Description": "**Unlock Your Potential**At Mister Car Wash, we're passionate about delivering exceptional customer experiences. As a Guest Services Specialist, you'll be the face of our brand, ensuring every customer leaves with a smile.**Your Key Responsibilities:**• Provide top-notch customer service,...


  • Des Moines, Iowa, United States GreenState Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at GreenState Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their financial needs are met, and promoting our products and services.Key ResponsibilitiesProvide quality...


  • Des Moines, Iowa, United States Bank Iowa Corporation Full time

    About the RoleWe are seeking a highly skilled Client Experience Representative to join our team at Bank Iowa Corporation. As a key member of our digital branch operations, you will play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and...


  • West Des Moines, Iowa, United States Idaho Farm Bureau Insurance Full time

    Job Title: Customer Experience SpecialistJoin Idaho Farm Bureau Insurance as a Customer Experience Specialist and play a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch customer service, training, and support to agency staff, ensuring that our customers receive the best...


  • Des Moines, Iowa, United States Bank Iowa Corporation Full time

    About the RoleAt Bank Iowa Corporation, we're seeking a highly skilled Client Experience Representative to join our team. As a key member of our digital branch operations, you'll play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and...


  • Des Moines, Iowa, United States Parts ASAP Full time

    Job Title: Customer Care RepresentativeAt Parts ASAP, we are seeking a highly skilled and customer-focused Customer Care Representative to join our team.Key Responsibilities:Triage and Resolve Customer Issues: Work closely with our Sales Team to address customer inquiries and resolve issues in a timely and professional manner.Provide Accurate Information:...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    {"h1": "Customer Service Representative", "p": "At Mom\u0027s Meals, a PurFoods Company, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while efficiently and accurately processing their meal...


  • Des Moines, Iowa, United States Sunrise System Inc Full time

    Job Title: Customer Service RepresentativeJob ID: Not SpecifiedContract Duration: 4 monthsJob Location: Des Moines, Iowa 50319Position Type: Hourly contract (w2 only)Job Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sunrise System Inc. As a key member of our customer support team, you...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Customer Service RepresentativeAt Mom's Meals, a PurFoods Company, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their meal orders are processed efficiently and accurately.Key...


  • Des Moines, Iowa, United States MasterBrand Cabinets Full time

    Customer Service RepresentativeMasterBrand Cabinets, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key interface to our customers, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.Responsibilities:Process orders and answer customer callsProvide...


  • Des Moines, Iowa, United States Bankers Trust Full time

    At Bankers Trust, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Customer Service Representative, you'll play a vital role in providing personalized support and guidance to our customers, helping them achieve their financial goals and overcome challenges.Key Responsibilities:Provide...


  • Des Moines, Iowa, United States Veridian Credit Union Full time

    Job Title: Teller Service RepresentativeVeridian Credit Union is seeking a motivated and energetic professional to join our team as a Part-Time Teller Service Representative. The ideal candidate will possess exceptional sales and customer service skills, with a focus on assisting members with their financial goals.Key Responsibilities:Create excellent...


  • West Des Moines, Iowa, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes is a company that embodies a Servant's Heart, Champion Spirit, and ability to make Genuine Connections. We are dedicated to creating joy in every occasion. As a Guest Service Representative, you will be part of a team that values generosity and celebration. Your role involves adding joy to the bakery atmosphere, assisting guests in...


  • Des Moines, Iowa, United States Acro Service Corp Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Acro Service Corp.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide top-notch service to our customers.Key ResponsibilitiesRespond to customer...


  • Des Moines, Iowa, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...