Customer Service Representative

2 days ago


Alameda, California, United States Firehouse Subs Full time
Job Title: Cashier/Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a cashier/team member at Firehouse Subs. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Provide excellent customer service, ensuring a positive experience for every guest.
  • Prepare and serve food to our guests, adhering to our high standards of quality and presentation.
  • Operate the point-of-sale system accurately and efficiently.
  • Maintain a clean and organized workspace, adhering to our health and safety standards.
  • Work effectively as part of a team, supporting colleagues to achieve our goals.
  • Participate in all Firehouse Subs Public Safety Foundation fundraising initiatives.
About Firehouse Subs:

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

Our mission is to carry on our commitment to and passion for:

  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety


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