Regional Operations Manager

1 month ago

Marquand, Missouri, United States Redwood Living Full time
Regional Manager Job Description

At Redwood Living, we are seeking a highly skilled and experienced Regional Manager to join our team. As a Regional Manager, you will be responsible for managing the operations of our assigned portfolio, providing support and leadership to our Regional Service Supervisors, Neighborhood Managers, Leasing Professionals, and Service Technicians.

Key Responsibilities:
  • Manage the neighborhood to achieve budgeted goals.
  • Oversee accounts payable, accounts receivable, payroll, and monthly reporting.
  • Approve payables for specified assets within approval guidelines.
  • Staff Management: Hire, review, manage, performance appraise, and terminate site associates as needed.
  • Manage employment or contracting for services of maintenance, housekeeping, leasing, and grounds-keeping.
  • Assist with company-wide initiatives and training programs.
  • Provide advanced customer service when dealing with clients, associates, and vendors.
  • Maintain neighborhood compliance.
  • Coordinate inspections and audits with banks examiners, equity partners, state agencies, and local government officials.
  • Ensure staff adherence to all fair housing laws.
  • Oversee the marketing of the neighborhood through various sources of print, online media, networking, and event management.
  • Direct the preparation of financial statements and reports on the status of neighborhoods, including occupancy rates and lease expirations.
  • Communicate project status and issues with the Director of Property Operations on a regular basis.
Requirements:
  • High School Diploma or GED required.
  • Bachelor's Degree preferred.
  • 3 years of sales management experience required.
  • Proficiency in Microsoft Office Suite required.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as accounting and fundamental geometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Up to 50% travel required in this role.
Working Conditions:

This job operates in a professional office environment. The employee is frequently required to stand and walk. The employee must regularly lift or move up to 10 pounds and frequently lift or move up to 25 pounds. Outside work may be required on-site.

Redwood Living, Inc. is an equal opportunity employer. We strictly prohibit and do not tolerate illegal discrimination, and we provide equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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