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Sales Development Representative
2 months ago
As a Sales Development Representative at Camping World, you will play a crucial role in driving sales growth and fostering lasting relationships with our customers.
Key Responsibilities:- Nurture and cultivate relationships with prospects throughout their entire journey, from initial contact to post-sale support.
- Create a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
- Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets, utilizing outbound calls, online inquiries, and other lead-generation techniques.
- Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
- Utilize provided scripts and talking points for both initiating and receiving phone calls.
- Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
- Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions.
- Stay up-to-date with all ongoing marketing campaigns and promotions, aligning your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
- Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
- Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
- Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
- Clear and concise written and verbal communication.
- Results-driven and motivated for sales.
- Excellent customer service.
- Effectively manages responsibilities with time management to reach goals.
- Ability to multi-task while demonstrating strong organizational skills.
- Has prior CRM experience and is very computer savvy.
- Previous sales experience a plus.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities.
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more. Part-time associates are offered access to dental & vision coverage. For more information, please visit.