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Retail and Customer Engagement Specialist

2 months ago

Clovis, California, United States European Wax Center Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at European Wax Center. As a Sales Associate, you will be the first point of contact for our guests and will play a critical role in delivering an exceptional customer experience.

Key Responsibilities
  • Manage the flow of guests in and out of the center, ensuring a seamless and efficient experience.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Upsell and promote our services and products, meeting or exceeding sales targets.
  • Work collaboratively with the team to achieve sales goals and maintain a positive and productive work environment.
  • Participate in ongoing training and development to stay up-to-date on our products and services.
Requirements
  • Positive, friendly, and upbeat demeanor, with excellent communication and interpersonal skills.
  • Ability to work a minimum of one weekend day per week.
  • Professional appearance and demeanor at all times.
  • Previous customer service or sales experience, with a proven track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive hourly rate, plus commissions and bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Sick pay and paid time off.
  • Ongoing training and development opportunities.
  • Discounts on all services and retail products.
  • Opportunities for career growth and advancement.