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Retail Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote company products and services.
- Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and service goals.
- Maintain a positive attitude, smile, and greet members, creating a welcoming and inclusive shopping environment.
- High school diploma or equivalent required.
- Previous retail experience, preferably in a customer-facing role, is highly desirable.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to lift up to 25 pounds and stand for long periods.
As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based incentives, and a range of benefits, including health insurance, 401(k), and paid time off. You will also have opportunities for career growth and development within our company.
