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Customer Service Liaison

3 weeks ago

Temple, Texas, United States Metal Sales Manufacturing Corporation Full time
Job Title: Customer Service Liaison

About Us: Metal Sales Manufacturing Corporation is a leading manufacturer of metal roofing and building systems with 21 locations across America.

Compensation: The estimated annual salary for this role is $50,000 - $60,000, depending on experience.

About the Job: We are seeking a highly skilled customer service liaison to partner with our customers, coordinate requests, and deliver world-class experiences.

Responsibilities:

  • Partner with customers to understand their needs and preferences.
  • Coordinate all requests for information, promotional materials, or products.
  • Enter orders accurately and promptly to ensure timely production.
  • Handle customer care, problem resolution, and relationship management.
  • Assist in coordinating product shipments with our transportation team.

Requirements:

  • One year of experience in a customer-centric role within an office setting.
  • Excellent administrative skills and multi-tasking abilities.
  • Professional communication skills and problem-solving abilities.
  • Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Experience working in the construction or manufacturing industry, preferably with metal roofing and/or siding.
  • High school diploma or GED.

What We Offer:

  • A challenging work environment with a stable privately owned company.
  • Career growth opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and a 401K plan.