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Client Relationship Manager

3 weeks ago

Sacramento, California, United States Central Garden & Pet Full time
Client Relationship Manager

About Us:

Central Garden & Pet Company is a leading provider of innovative and trusted products for the pet and garden industries. We have a strong portfolio of brands and a passion for helping lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger.

Job Overview:

We are seeking a skilled Client Relationship Manager to join our team in Sacramento, CA. This role will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and driving business growth.

Responsibilities:

  • Relationship Building: Build and maintain strong relationships with clients through regular communication and timely issue resolution.
  • Customer Service: Provide exceptional customer service by answering phones, handling customer interactions through our CRM, Salesforce, and resolving complaints quickly.
  • Business Growth: Collaborate with other departments to drive business growth and identify new opportunities.

Requirements:

  • Education: College education desired or five years of customer experience.
  • Skills: Proven experience in data entry, good written and oral communication skills, active listening skills, detail-oriented, and ability to manage multiple tasks.

Salary and Benefits:

$18.73 - $22.50 per hour depending on experience. Comprehensive Medical, Dental, and Vision Insurance, Free Life and Disability Insurance, Health and Dependent Care Flexible Spending Accounts, 401k with 3% company match and annual employer discretionary contribution, Paid vacation, holidays, and sick time, Employee Assistance Program, Access to thousands of free online courses, Discounts on cell phones, movie tickets, gym memberships, and more, Education Assistance, Referral Program with cash bonus, Access to on-demand pay, Paid parental leave.