Personal Lines Insurance Account Manager

2 days ago


Rockford, Illinois, United States gpac Full time
Job Title: Personal Lines Account Manager

We are seeking an experienced Personal Lines Account Manager to join our team at GPAC, a leading search firm specializing in placing quality professionals within multiple industries across the United States.

About the Role:

The ideal candidate will have a solid background in personal lines insurance, experience with EPIC software, and exceptional client management skills. They will be responsible for managing a book of personal lines accounts, serving as the primary point of contact for clients, and building and maintaining strong relationships with clients.

Key Responsibilities:
  • Manage a portfolio of individual clients and provide customized insurance solutions.
  • Work closely with underwriters and insurers to secure coverage and negotiate terms.
  • Review and analyze policy renewals, endorsements, and changes to ensure accuracy and compliance.
  • Assist clients with policy inquiries, claims processes, and coverage adjustments.
  • Utilize EPIC software to manage client accounts, process transactions, and generate reports.
  • Stay informed about industry trends, regulations, and market conditions to provide expert advice to clients.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
Qualifications:
  • 3 to 5 years of experience in personal lines insurance, with a proven track record of managing accounts and delivering exceptional client service.
  • Valid P&C-IL Insurance License required.
  • Strong knowledge of personal insurance products, coverage options, and industry regulations.
  • Experience with EPIC software required.
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Detail-oriented with strong organizational and time management skills.
What We Offer:
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement plan with company match.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.

GPAC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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