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Family Support Case Manager
2 months ago
Location: Wisconsin
Job Type: FULL TIME
Department: Human Services
Division: Youth and Family Division - Child Protective Services
Job Summary
This role is dedicated to safeguarding the family structure by delivering thorough and family-centered interventions to ensure children can remain secure within their homes.
Key Responsibilities
- Assist in the formulation and management of protective strategies and in-home safety protocols. Ensure that risks are mitigated and issues of maltreatment are effectively addressed.
- Conduct home assessments to evaluate the potential for child abuse or neglect, strategize for child safety, and empower families to function independently of child protective services.
- Maintain regular face-to-face interactions with all assigned families as per the safety plan, at least on a weekly basis.
- Facilitate educational programs for parents to strengthen family units and minimize the risk of maltreatment.
- Encourage family engagement and monitor the application of newly acquired skills.
- Provide direct services, referrals, resources, and connect families with community support to ensure and sustain child safety.
- Assist in evaluating parental protective capabilities by gathering information from collateral sources and personal observations.
- Participate in initial and ongoing case review meetings.
- Request background investigations on cases involving protective strategies or in-home safety protocols.
- Coordinate and lead the Family Teaming process. Involve the family in interventions through formal, informal, and natural support systems.
- Ensure that children attend necessary medical appointments and assist with their transportation to scheduled or required visits.
- Ensure that all pertinent information is documented in the case file and electronic records.
- Perform additional duties as assigned.
- Bachelor's degree in social work or a related field (such as child development, criminal justice, educational psychology, vocational rehabilitation, guidance and counseling, psychology, social welfare, or sociology).
- At least one year of post-graduate experience working with high-risk youth and families.
- Possess and maintain a valid driver's license.
- Demonstrate prompt and regular attendance.
- Exceptional oral and written communication skills.
- Ability to establish and maintain effective working relationships within the agency, with partner agencies, other social service organizations, courts, schools, professionals, and the community.
- Ability to work with and understand the needs of a diverse client population, including those facing challenges such as abuse/neglect, substance abuse, mental health issues, various disabilities, parenting skills, self-esteem, problem-solving skills, living conditions, interpersonal relationships, financial management, and self-care.
- Ability to apply motivational interviewing techniques.
- Ability to implement effective time and workload management strategies.
- Strong understanding of child development principles.
- Ability to work efficiently with minimal supervision.
- Punctual and possesses a strong work ethic.
