Restaurant Host
1 day ago
We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Petit & Keet, a renowned casual-fine dining restaurant in Little Rock. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming atmosphere.
Key Responsibilities:- Greet guests and manage the waiting list, ensuring a smooth and efficient experience.
- Provide menus and answer initial questions, showcasing our restaurant's offerings.
- Seat guests at tables or in waiting areas, considering table rotation and server workload.
- Engage with guests to ensure satisfaction with food and service, responding to complaints and resolving issues promptly.
- Answer phone calls, take reservations, and address questions, demonstrating a thorough knowledge of the menu.
- Collaborate with other restaurant staff as needed, providing support and assistance.
- Deliver exceptional customer service, ensuring a positive experience for every guest.
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- Positive attitude and ability to work well under pressure with all restaurant staff.
- Ability to work independently, with minimal supervision.
- Able to stand for long periods and safely lift and maneuver trays of food when necessary.
- Willingness to follow instructions and ask questions for clarification if needed.
- Ability to handle money accurately and operate a point-of-sale system.
- Restaurant experience a plus.
Petit & Keet is a polished casual restaurant and bar, offering a variety of menu items crafted by renowned local chefs. We feature a full bar with specialty drinks, cocktails, and a signature bar menu. Our outdoor patio and bar, as well as our event room for private parties, provide a unique and memorable experience for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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