Host/Hostess

17 hours ago


Little Rock, Arkansas, United States Petit and Keet Full time
Host/Hostess Opportunity at Petit and Keet

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Petit and Keet, a casual-fine dining restaurant recognized for its exceptional service and cuisine.

Responsibilities:
  • Greet guests as they enter and manage the waiting list as necessary.
  • Provide menus and answer initial questions to ensure a seamless dining experience.
  • Seat guests at tables or in waiting areas, taking into account table rotation to ensure servers receive the right number of customers.
  • Engage with guests to ensure they are happy with their food and service, responding to complaints and helping to resolve them.
  • Answer phone calls, take reservations, and answer questions to provide excellent customer service.
  • Have a thorough knowledge of the menu and be able to make recommendations.
  • Assist with other positions in the restaurant as needed, providing great customer service at all times.
Requirements:
  • High school diploma or equivalent preferred.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • Positive attitude and ability to work well under pressure with all restaurant staff.
  • Ability to work in a standing position for long periods of time and safely lift and maneuver trays of food when necessary.
  • Willingness to follow instructions and ask questions for clarification if needed.
  • Ability to handle money accurately and operate a point-of-sale system.
  • Ability to work in a busy restaurant environment.

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