Auto Parts Sales Specialist
3 weeks ago
**Job Overview:**
We are seeking a motivated and experienced Customer Service Representative to join our team at Partsmax. As an E-Commerce Customer Support Representative, you will be responsible for providing exceptional customer experiences by addressing their needs and inquiries effectively.
The ideal candidate is punctual, reliable, and a team player who is eager to learn and grow within the company. If you have experience in automotive sales and excellent communication skills, we encourage you to apply today.
Key Responsibilities:
- Deliver exceptional customer experiences by addressing customer's needs and inquiries effectively.
- Communicate clearly with customers, assisting them via phone, in person, or email.
- Assist customers in selecting the correct auto part(s) for their vehicle.
- Process orders through select processing systems for customers efficiently.
- Direct calls to appropriate departments as necessary.
Qualifications:
- Minimum of 5 years of automotive work experience.
- Experience with order processing systems such as Parts Trader, Car-Parts, Mitchell, CCC, OPS Trax, Tekmetric, Audatex, or Solera.
- Fluent in English and Spanish (oral and written).
- Strong multitasking and organizational skills.
- Exceptional attention to detail.
- At least 3 year of customer service experience.
- Excellent punctuality and attendance record.
- Availability to work Monday-Saturday.
Benefits:
- Medical, Dental, and Vision Insurance Coverage
- Paid holidays after 3 months of employment
- 1-week paid vacation after 1 year
- Daily free lunch
- On-site gym access
- Employee discounts
Compensation: $18.00 - $22.00 per hour
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