Business Operations Coordinator

3 weeks ago


Kendallville, Indiana, United States Culligan 77IN Full time
About the Role

Culligan 77IN is seeking a detail-oriented and organized Business Operations Coordinator to join our team.

Job Summary

The Business Operations Coordinator will work directly with customers to discuss orders, resolve problems, and meet related needs. This role requires strong interpersonal and communication skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Provide proactive sales support by scheduling service and delivery orders, coordinating schedules with the service/operations team, and referring unresolved customer grievances to designated departments for further investigation.
  • Answer inbound calls and perform various administrative duties, including data entry, posting payments, and billing.
  • Manage customer accounts, process orders, and handle customer inquiries in a timely and professional manner.
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent.
  • Customer service experience, preferably in an operations or administrative role.
  • Accounts receivable experience and proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent communication skills, both written and verbal.
  • Strong time management and project management skills.
Benefits

We offer a competitive salary of $45,000 per year, along with benefits that include 401(k) matching, dental insurance, health insurance, vision insurance, free food & snacks, and job security.



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