Branch Manager

1 day ago

Richmond, Virginia, United States United Bank Inc Full time
Job Title: Branch Manager

United Bank Inc is seeking a highly skilled and experienced Branch Manager to lead our team and drive business growth. As a key member of our organization, you will be responsible for managing the functions of a full-service branch, including maintaining existing and developing new customer relationships, both personal and business.

Key Responsibilities:
  • Lead by example and proactively build existing retail and business customer relationships and develop new consumer relationships
  • Develop new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
  • Achieve sales performance goals and objectives relating to deposit growth, investment and fee income, and cost control
  • Reinforce sales skills to effectively uncover customer needs and recommend appropriate Bank products and services
  • Manage and coach the branch sales team to effectively provide financial solutions to customers
  • Provide customer resolution to problems and inquiries through direct personal action or referral to the proper department
  • Ensure that dual control is in place for all vaults/safes containing cash/negotiables
  • Coordinate with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
  • Take responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
  • Keep up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team
  • Provide regular team meetings for branch personnel to convey information received in seminars, manager's meetings, conference calls and other sources
  • Refer customers to wealth management, brokerage and commercial representatives as appropriate
  • Manage the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
  • Manage overall responsibility for settlement of branch cash
  • Conduct audits and oversee completion of monthly and quarterly branch audits
  • Open and close branch office adhering to bank's security policy and procedures
  • Participate as a member of branch-local civic organizations to promote Bank name, products and services
  • Coach and ensure that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned
  • As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours
  • Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
  • Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
Qualifications:
  • Bachelor's degree preferred or equivalent work experience
  • Minimum of two years in a management capacity required
  • Must possess an NMLS license or obtain NMLS license within 90 days of employment
  • Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
  • Strong sales and service skills
  • Strong planning and organizational skills
  • Strong communication, problem solving, and coaching skills
  • Proficiency in Microsoft Office products
  • Demonstrated strong interpersonal skills
  • Demonstrated ability to be flexible and adaptable
  • Ability to travel to other branch locations as business needs arise
  • Flexibility on work schedule as business needs arise
Key Competencies:
  • Accountability
  • Leadership Skills
  • Interpersonal Skills
  • Strategic Planning and Execution
  • Organization
Essential Functions:
  • Sitting for extended periods of time
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components
  • Ability to converse and exchange information with all levels of staff within organization
  • Ability to observe, perceive, identify, and translate data
  • Ability to travel via air, rail, automobile and/or bus

United Bank Inc is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive culture that celebrates diversity of thought, backgrounds, and experience. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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