Family Support Coordinator

1 week ago

Atlanta, United States USCRI Full time
Job Title: Family Support Coordinator

The U.S. Committee for Refugees and Immigrants (USCRI) is seeking a Family Support Coordinator to provide post-release services to unaccompanied children. The successful candidate will report to the Regional Supervisor and be based in Georgia, with up to 50% travel required.

This is a remote position, and the candidate must have a suitable workspace to complete documentation, client phone calls, and video conferencing. The position offers a $3,000.00 hiring bonus and a starting salary of $29.40 hourly, which may be subject to change based on experience, education, and cost of living.

Key Responsibilities:
  • Provide culturally and linguistically appropriate post-placement services and comprehensive case management for unaccompanied children.
  • Complete individualized needs assessments with unaccompanied children and sponsors, and develop case plans with attention to culture, language, and special circumstances.
  • Carry a minimum caseload of 25, but not to exceed 40 cases.
  • Maintain high standards of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure each child receives the necessary services.
  • Assess the safety and appropriateness of placements on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
  • Build a network of local pro bono legal resources and service providers to facilitate access for unaccompanied children and sponsors, and track individual progress.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisors and headquarters staff.
Requirements:
  • Bachelor's degree in social work, a behavioral science, or social services field with a minimum of two years' progressive experience in the fields listed above.
  • Experience with immigrant populations, child welfare, child placements, family preservation, and social service provision is desired.
  • Must be skilled at writing professional, thorough reports.
  • Must possess an extensive knowledge of immigrant community local resources.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation.
  • Position requires up to 50 percent long-distance travel with limited notice.
  • Position is remote, and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
  • Fluency in Spanish is required; proficiency in additional languages is a plus.
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect.
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Possess or be able to obtain CPR and basic first aid certification.
  • Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information, and an appreciation of a multicultural workplace.

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