Assistant Store Manager

4 weeks ago


Fort Lee, New Jersey, United States Extra Space Storage Full time
Assistant Store Manager

As a key member of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a diverse group of colleagues. We offer a competitive compensation package, a great work-life balance, and opportunities for career growth and development.

  • Will work between multiple stores in the district, providing excellent customer service and ensuring a seamless experience for our customers.
  • Bilingual Spanish is a plus, but not required.

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We are committed to providing our customers with a safe and secure storage experience, and we are looking for individuals who share our values and are passionate about delivering exceptional customer service.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies, while maintaining a high level of customer satisfaction.
  • Guide new customers through the rental process, ensuring they understand their storage options and agreements.
  • Maintain facilities, including sweeping, mopping, and changing light bulbs, to ensure a clean and safe environment for our customers.
  • Work independently on daily tasks, as well as collaborate with team members to achieve common goals.
  • May be required to run errands for the facility and travel to other store locations, as needed.
Qualifications
  • 1+ year of customer-facing employment experience, with a strong focus on customer service and sales.
  • Strong computer skills, with experience using software and systems to manage customer data and sales performance.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent, with a strong emphasis on communication and teamwork skills.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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