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Utility Engagement Specialist

2 months ago

Logan, United States Conservice Full time

Job Overview

Compensation: $15.00/hour + Performance-based incentives

Work Environment: Remote or In-Office

Working Hours: Monday - Friday 8 am - 5 pm Mountain Time

Position Summary

Are you looking for a workplace that values your growth? Conservice is the ideal choice. As a Utility Activation Coordinator, your role will involve liaising with utility companies to establish services at our clients' residences, ensuring a smooth transition during property repairs or tenant changes.

Key Responsibilities

  • Master and apply diverse strategies to fulfill client requirements
  • Facilitate utility service requests with providers through various communication channels
  • Respond promptly to urgent matters
  • Keep clients informed using Conservice software with comprehensive notes and updates
  • Build and sustain relationships with brokers through professional interactions
  • Engage in frequent outbound communication with utility providers
  • Efficiently manage multiple utility service requests
  • Adapt to changing priorities and tight deadlines while maintaining workflow
  • Oversee account balances and payment inquiries

Desired Qualifications

  • Strong adaptability and problem-solving skills
  • Meticulous attention to detail
  • Excellent written and verbal communication abilities
  • Proficient in navigating computer systems
  • Exceptional organizational and time management capabilities
  • Eagerness to learn new software applications
  • Ability to work both independently and as part of a team
  • Comfortable engaging with utility providers via phone
  • Enthusiasm for personal and professional development