Rockwell's Assistant Manager

2 weeks ago


Farmington, New Mexico, United States Nemacolin Woodlands Full time

Job Summary

The Assistant Manager at Rockwell's is a key member of the management team, responsible for overseeing the day-to-day operations of the restaurant and ensuring a memorable guest experience. This role plays a crucial part in the Food and Beverage Department's success, and the ideal candidate will have a passion for delivering exceptional customer service and leading a team to achieve financial goals.

Key Responsibilities

  • Assist in overseeing all day-to-day operations of Rockwell's
  • Develop and lead a team of associates from line level to Assistant Restaurant Manager
  • Meet all financial goals in accordance with the budget
  • Work closely with the Chef de Cuisine to create a positive and productive team environment
  • Lead by example and demonstrate leadership skills to associates at all levels
  • Approve all schedules created by the management team
  • Ensure accurate and timely submission of payroll
  • Communicate all resort news to associates as needed
  • Attend all mandatory meetings within the department and resort
  • Follow up with guest concerns in a timely fashion
  • Assist in creating the yearly operating budget

Requirements

  • Associate's degree in Hospitality or a related field; Bachelor's degree preferred
  • 1 year of supervisory experience in a Food & Beverage restaurant or outlet
  • Outgoing personality and knowledge of superior customer service training
  • Superior communication skills and ability to manage workflow orders
  • Ability to work varying shifts, including evenings, weekends, and holidays
  • Fluent English language skills
  • Ability to lift/push/pull/carry up to 30 lbs

About Nemacolin Woodlands Resort

Nemacolin Woodlands Resort is a premier destination for launching a Five-Star, Five-Diamond career in the hospitality industry. We strive to attract, retain, and develop the best and brightest talent in the field. Our unique amenities and strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail.

Benefits

  • Attractive 401(k) plan
  • Paid vacation, holidays, and personal hours
  • Family medical, dental, and vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Educational assistance
  • Local and resort discounts
  • On-site uniform and dry-cleaning services
  • Discounted meals during breaks in the associate break areas

Career Development

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs, including opportunities for advancement, associate recognition programs, mentoring and coaching programs, and awards and accolades.



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